DVLA Driver Enquiry Services overview

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DVLA Driver Enquiry Services



In response to stakeholder feedback, we’ve created a Driver Enquiry Services overview which sets out the range of services that we provide directly to customers and the information available within each of those services. 

DVLA Driver Enquiry ServicesRead the blog







DVSA publishes new load securing guide for vehicle operators

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DVSA publishes new load securing

guide for vehicle operators

New guidance has been published by the Driver and Vehicle Standards Agency (DVSA) to help vehicle operators transport loads securely.

The guide, which has been developed with the transport industry, sets out important information like:

  • who’s responsible for load securing
  • the consequences of poor load securing
  • how DVSA enforces the rules on load securing

It gives practical advice about:

  • loading on different types of vehicles
  • carrying different types of loads

The guide includes videos so operators can find out things like:

  • what DVSA looks for when it stops a vehicle at the roadside
  • how different load securing systems can be used

  Read more  



DVSA at the Commercial Vehicle show


DVSA will be exhibiting at stand 4F50 in Hall 4, at this year’s Commercial Vehicle Show, taking place from 14 – 16 April, at the NEC Birmingham.

DVSA staff will be on hand to answer your questions on subjects such as drivers’ hours and tacographs, walkaround checks, online test bookings, operator self-service and individual vehicle approval.

The event provides a great opportunity to come and see the DVSA team for an informal chat about the issues that concern operators and drivers.

Registration for the event is available at http://www.cvshow.com/webcontent/for-visitors/




Improved testing service for commercial vehicle operators

New testing service

Commercial vehicle operators across South Wales and Herefordshire are now able to benefit from a more modern and flexible testing service for their vehicles.

DVSA has improved the service it provides to Authorised Testing Facilities (ATFs) and on Monday 9 March 2015, the new arrangements formally went live for those operating in the Next Generation Testing pilot area in South Wales and Herefordshire. Over the coming weeks, DVSA will expand this service across the whole of South Wales.

DVSA vehicle standards assessors will now be available 24/7 in the South Wales and Herefordshire network, subject to demand from ATF customers. ATFs there will now have direct access to a centralised support team to help with:

  • Scheduling availability for DVSA assessors and inspectors
  • Improved management of pre-funded accounts, which can be used to pay for DVSA services
  • Daily test reports
  • Reporting problems such as equipment failure or calibration issues

Later this month, the improved services will also roll out in the South Yorkshire area.



Paper driving licences: abolition of the counterpart

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Inside DVLA

Read all the latest articles and features on the Inside DVLA blog.

Paper driving licences: abolition of the



Do you or any of your customers have old-style paper driving licences? Have you wondered what will happen to these paper licences once the paper counterpart to the photocard is abolished on 8 June 2015.

Read our latest post to find out more.

  Paper driving licence